FirstBest and our FirstBest Front Office Suite™ achieved high scores in The Novarica Average Customer Experience (ACE) Rankings.
The Novarica ACERankings are based on an online survey conducted by insurance research and advisory firm Novarica of senior technology and operational executives at insurer companies who have had direct experience with a vendor product and organization.
About FirstBest FirstBest®
Systems is the leading provider of insurance software solutions that
help global insurance companies improve underwriting profitability,
scale their business and achieve high service levels with agents, across
the enterprise. The patented and proven FirstBest Front Office Suite
has processed more than $9 billion in quotes and includes modular
underwriting workstation, mobile underwriting, agent portal, and agency
upload applications. Global companies such as XL Group plc and OneBeacon
rely on FirstBest to improve underwriting efficiencies and quality,
institutionalize knowledge and best practices, and empower everyone in
the process to rapidly quote, collaborate, issue, and bind business on a
single real‐time platform from anywhere. To learn more, call
Customers of FirstBest who participated in the survey gave the company an overall customer satisfaction rating of 93 out of 100.
Download the complimentary report to see what FirstBest customers had to say.